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Table Of Contents
Practical Business Process Modeling and Analysis
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Business processes are key to value creation within any kind of organization. People often think about these processes only in terms of the series of steps that need to be taken. However, to reap the benefits of process thinking, you need to have a broader view of your processes. You need to understand the whole ecosystem of a process – other processes influencing your process and the ones influenced by it, but also supporting and governance processes, providing resources and guidance for your process. Without this broader view, it is very difficult to really understand a process and nearly impossible to implement meaningful improvement with long-term benefit.
In order to manage a process, we need to document it somehow. Using textual descriptions of a process is not sufficient, so usually, graphical models are used as the main way of modeling a process. Modeling can be useful for various purposes. All those purposes (known as modeling scenarios) have...