User experience has evolved a lot with every new version of Dynamics CRM. This continues with the release of Dynamics CRM 2013 in which a user interface and a navigation paradigm are presented, both completely redesigned. In line with the Windows 8 tiled interface, the navigation has been enhanced to present the user with options to get to data with less clicks, and to flatten the interface. As part of this process, navigation is less obtrusive, takes less screen real estate, and is more dynamic.
The default navigation is presented in the following screenshot:
The navigation remains highly customizable and the logical modules are clearly presented. This navigation can be changed to add new modules, remove existing ones, and rearrange items.
On individual records, the left-side navigation has been replaced with a consistent similar navigation option, and the ability to navigate up, down, and laterally in the system has been highly increased.
The application ribbons have...