Throughout this chapter, we took a detailed look at the administration of Dynamics CRM. While this is not an in-depth presentation of all the available administration options, because we can dedicate a whole book to this topic we went through all the available options and looked at what each area is for.

This chapter presented just enough information to get you familiar with the various administration options available with Dynamics CRM and where to find each option. For in-depth information about each of the particular topics, refer to the SDK available for download for the current version of Dynamics CRM at http://www.microsoft.com/en-us/download/details.aspx?id=44567.

Microsoft Dynamics CRM is a constantly-evolving platform. Currently, Microsoft is running on a rapid release cycle, with two releases a year, one minor in the spring and one major in the fall.

The Microsoft Dynamics CRM Customer Center portal is the best place to keep up with announcements of new features and versions...