Book Image

Microsoft Dynamics CRM Customization Essentials

By : Nicolae Tarla
Book Image

Microsoft Dynamics CRM Customization Essentials

By: Nicolae Tarla

Overview of this book

<p>Dynamics CRM is Microsoft's answer to customer relationship management. The platform's flexibility allows system customizers to enhance its functionality to map any kind of business and scale to any size.</p> <p>Through this practical guide, you will develop a vital and holistic understanding of the key features of Dynamics CRM. You will work with entities within the existing modules, learn how to customize and extend entities, and explore how to create logical relationships between them. You will also look at business rules and business process flows and learn how to use these features to enforce and visually enhance user experience. Furthermore, you will customize business entities without using code and cover the new features in Dynamics CRM. By the end of the book, you will have acquired new marketable skills in developing software for businesses running Dynamics CRM.</p>
Table of Contents (13 chapters)
Microsoft Dynamics CRM Customization Essentials
Credits
About the Author
About the Reviewers
www.PacktPub.com
Preface
Index

Monitoring system jobs


System jobs, also known as asynchronous operations, are the way to create and manage the execution of asynchronous system operations. These operations include the execution of workflows, plugins running asynchronously, or other background jobs. These operations are managed in the database through records in the asyncoperation entity. The following screenshot shows the standard System Jobs view:

You can filter the view of jobs by entity and also using the predefined system views available. These entity includes a listing of all the jobs as well as jobs by status. This makes it easier to find a particular job.

On opening a particular job, besides the status details about the job owner you can see the time when it was created and completed. For jobs that fail and are set to automatically retry, you have a Retry Count field presented on the job details too. The following screenshot shows the Calculate rollup fields for the account entity job details: