The Siebel CRM user interface supports the end user's desire to quickly navigate forward and backward while carrying out tasks. This chapter introduces the concept of drilldowns, the thread bar, and toggle applets and shows us how these navigation elements can be configured in Siebel Tools. The chapter is structured as follows:
Understanding drilldown objects
Creating static drilldowns
Creating dynamic drilldowns
Configuring the thread bar
Configuring toggle applets