Book Image

Customizing Microsoft Teams

By : Gopi Kondameda
Book Image

Customizing Microsoft Teams

By: Gopi Kondameda

Overview of this book

In the evolving remote working arrangement, the demand for custom Microsoft Teams apps is increasing rapidly across businesses. If you are someone who aims to provide users with an exceptional experience through custom-built apps that adhere to industry standards and good governance, Customizing Microsoft Teams is for you! The book starts with an overview of Microsoft Teams customization and configuration prerequisites. It then shows you how to expose functionalities from various solutions through tabs, connectors, messaging extensions, and more before you move on to explore how the PowerShell module can manage multiple aspects of administration and how to use the SharePoint Framework for creating custom Microsoft Teams apps. You’ll be able to work with Microsoft Dataverse for Teams to build custom apps, bots, and flows using Power Apps, Power Virtual Agents, and Power Automate. As you publish your production-ready apps on the Teams store and Microsoft AppSource, you’ll also understand Teams app analytics and reporting functionalities. By the end of this book, you’ll have learned how to develop custom solutions to solve critical business problems and extend the power of Microsoft Teams to develop high-value use cases in the remote working culture.
Table of Contents (16 chapters)
Part 1: Microsoft Teams Customization Exploring the Architecture and Components
Part 2: Microsoft Teams Customization with Tools and Techniques
Part 3: Microsoft Teams Customization with Low-Code and No-Code

Reporting and analytics of Teams app usage

Microsoft Teams Admin Center is a one-stop shop for all Teams administration policies and settings at various scopes such as User, Teams, and Tenant levels. In addition to these configurations, we have various reports available for you to understand the general usage and analyze the tenant.

First, you need to be a global administrator, global reader, or Teams service administrator to access the reports.

We have several usage reports in Teams Admin Center such as Teams user activity reports, Teams app usage reports, Teams device usage reports, PSTN reports, audio conferencing usage, live event usage, and so on. However, this book on Teams apps will focus on understanding the Teams app usage report.

In the Teams app usage report, you will find out which apps users are using in Teams and also understand the activity and app utilization data.

This report will help you understand the number of apps installed in your environment, how...