Book Image

Salesforce Advanced Administrator Certification Guide

By : Enrico Murru
Book Image

Salesforce Advanced Administrator Certification Guide

By: Enrico Murru

Overview of this book

The Salesforce Advanced Administrator certification extends beyond administrator certification, covering advanced platform features and functions such as configuration, automation, security, and customization. Complete with comprehensive coverage of all these topics and exam-oriented questions and mock tests, this Salesforce book will help you earn advanced administrator credentials. You'll start your journey by mastering data access security, monitoring and auditing, and understanding best practices for handling change management and data across organizations. The book then delves into data model management for improving data quality and lets you explore Sales features such as products, schedules, quotes, and forecasting capabilities. As you progress, this book will guide you in working with content management to set up and maintain Salesforce content. You'll also master organizing your files and data using reports and dashboards. Finally, you'll learn how to use a combination of automation tools to solve business problems. By the end of the book, you will have developed the skills required to get your advanced administrator credentials.
Table of Contents (27 chapters)
Free Chapter
1
Section 1: Security, Access, and Organization Management
5
Section 2: Data Model Management
7
Section 3: Sales and Service Cloud Applications
10
Section 4: Data and Content Management
13
Section 5: Reports and Dashboards
16
Section 6: Process Automation
22
Section 7: Taking Your Certification Exam

Content delivery

A content delivery is another interesting feature of Salesforce CRM Content. It allows content files to be shared for online viewing (such as sharing with colleagues or customers) in a web-optimized version using an encrypted URL that can be safely shared. Here, web-optimized simply means that the files are automatically optimized by Salesforce in order to be viewed directly on the browser without any further configuration required on the administrator's part.

This feature is available on Salesforce Classic only as of summer 2019.

To enable this feature, jump to Setup | Content Deliveries and Public Links, which leads to the following configuration page:

Content delivery configuration

The first flag enables the content delivery feature, while the other two allow for the creation of public links to be shared with/without password protection by internal users...