Book Image

Salesforce Advanced Administrator Certification Guide

By : Enrico Murru
Book Image

Salesforce Advanced Administrator Certification Guide

By: Enrico Murru

Overview of this book

The Salesforce Advanced Administrator certification extends beyond administrator certification, covering advanced platform features and functions such as configuration, automation, security, and customization. Complete with comprehensive coverage of all these topics and exam-oriented questions and mock tests, this Salesforce book will help you earn advanced administrator credentials. You'll start your journey by mastering data access security, monitoring and auditing, and understanding best practices for handling change management and data across organizations. The book then delves into data model management for improving data quality and lets you explore Sales features such as products, schedules, quotes, and forecasting capabilities. As you progress, this book will guide you in working with content management to set up and maintain Salesforce content. You'll also master organizing your files and data using reports and dashboards. Finally, you'll learn how to use a combination of automation tools to solve business problems. By the end of the book, you will have developed the skills required to get your advanced administrator credentials.
Table of Contents (27 chapters)
Free Chapter
1
Section 1: Security, Access, and Organization Management
5
Section 2: Data Model Management
7
Section 3: Sales and Service Cloud Applications
10
Section 4: Data and Content Management
13
Section 5: Reports and Dashboards
16
Section 6: Process Automation
22
Section 7: Taking Your Certification Exam

Questions

  1. Which tools are used to deliver process automation?
    1. Page layouts
    2. Field-level security
    3. Workflows, approvals, and entitlement process
    4. Process Builder and Flow
  2. A workflow is composed by:
    1. One rule and many actions
    2. Many rules and many actions
    3. One rule and one action
    4. Many rules and one action
  3. Which evaluation criteria is executed every time a record is created or updated (even without changing any field)?
    1. Created and any time it's edited to subsequently meet criteria
    2. Created and every time it's edited
    3. Created
  1. Which evaluation criteria are executed when the record is created?
    1. Created and any time it's edited to subsequently meet criteria
    2. Created and every time it's edited
    3. Created
  2. What are immediate actions?
    1. Time-based actions triggered after one minute
    2. Actions executed when the record is created/updated and the workflow criteria matches the...