Book Image

Salesforce Advanced Administrator Certification Guide

By : Enrico Murru
Book Image

Salesforce Advanced Administrator Certification Guide

By: Enrico Murru

Overview of this book

The Salesforce Advanced Administrator certification extends beyond administrator certification, covering advanced platform features and functions such as configuration, automation, security, and customization. Complete with comprehensive coverage of all these topics and exam-oriented questions and mock tests, this Salesforce book will help you earn advanced administrator credentials. You'll start your journey by mastering data access security, monitoring and auditing, and understanding best practices for handling change management and data across organizations. The book then delves into data model management for improving data quality and lets you explore Sales features such as products, schedules, quotes, and forecasting capabilities. As you progress, this book will guide you in working with content management to set up and maintain Salesforce content. You'll also master organizing your files and data using reports and dashboards. Finally, you'll learn how to use a combination of automation tools to solve business problems. By the end of the book, you will have developed the skills required to get your advanced administrator credentials.
Table of Contents (27 chapters)
Free Chapter
1
Section 1: Security, Access, and Organization Management
5
Section 2: Data Model Management
7
Section 3: Sales and Service Cloud Applications
10
Section 4: Data and Content Management
13
Section 5: Reports and Dashboards
16
Section 6: Process Automation
22
Section 7: Taking Your Certification Exam

Questions

  1. Which standard opportunity fields are used to track the status and likelihood that the deal will be closed?
    1. Status
    2. Stage
    3. Probability
    4. Type
    5. Forecast category
  2. How can you define a new sales strategy for your opportunities?
    1. Configure a new sales process with its own stage values and assign them to a new opportunity record type
    2. Create a new opportunity record type and assign it a specific set of stage picklist's values
    3. Create a new sales team and assign it to new opportunities
    4. Create a new sales territory and assign it to new opportunities
  3. The Amount field on the opportunity:
    1. Can no longer be updated once products are added to an opportunity
    2. Is related to the likelihood that a deal is closed
    3. Is related to the Stage field
    4. Is the sum of all opportunity products' prices

  1. What is a PIM?
    1. A Probability Info Messaging system
    2. A Product Identity Master system...