Book Image

Salesforce Advanced Administrator Certification Guide

By : Enrico Murru
Book Image

Salesforce Advanced Administrator Certification Guide

By: Enrico Murru

Overview of this book

The Salesforce Advanced Administrator certification extends beyond administrator certification, covering advanced platform features and functions such as configuration, automation, security, and customization. Complete with comprehensive coverage of all these topics and exam-oriented questions and mock tests, this Salesforce book will help you earn advanced administrator credentials. You'll start your journey by mastering data access security, monitoring and auditing, and understanding best practices for handling change management and data across organizations. The book then delves into data model management for improving data quality and lets you explore Sales features such as products, schedules, quotes, and forecasting capabilities. As you progress, this book will guide you in working with content management to set up and maintain Salesforce content. You'll also master organizing your files and data using reports and dashboards. Finally, you'll learn how to use a combination of automation tools to solve business problems. By the end of the book, you will have developed the skills required to get your advanced administrator credentials.
Table of Contents (27 chapters)
Free Chapter
1
Section 1: Security, Access, and Organization Management
5
Section 2: Data Model Management
7
Section 3: Sales and Service Cloud Applications
10
Section 4: Data and Content Management
13
Section 5: Reports and Dashboards
16
Section 6: Process Automation
22
Section 7: Taking Your Certification Exam

Questions

  1. What is Salesforce CRM Content?
    1. A special kind of Salesforce edition
    2. A feature to simplify file management in libraries
    3. Another way of referring to the documents and attachments feature
  2. How can you enable a user to use Salesforce CRM Content?
    1. Enable the Salesforce CRM Content User user permission.
    2. Enable the Enable Salesforce CRM Content flag on the Salesforce CRM Content page.
    3. Enable libraries in your org.
  3. What is a content file composed of?
    1. A file
    2. A library
    3. Standard metadata (such as Author, Description)
    4. Custom fields on the Content Version object
  4. What is a library?
    1. It can only contain text files.
    2. It contains one or more files.
    3. It can be assigned to users, groups, and/or portal users.
    4. It can be restricted to contain certain ContentVersion record types.
  1. What are library permissions?
    1. Another way of referring to ContentVersion record types
    2. Another way...