Book Image

Salesforce Advanced Administrator Certification Guide

By : Enrico Murru
Book Image

Salesforce Advanced Administrator Certification Guide

By: Enrico Murru

Overview of this book

The Salesforce Advanced Administrator certification extends beyond administrator certification, covering advanced platform features and functions such as configuration, automation, security, and customization. Complete with comprehensive coverage of all these topics and exam-oriented questions and mock tests, this Salesforce book will help you earn advanced administrator credentials. You'll start your journey by mastering data access security, monitoring and auditing, and understanding best practices for handling change management and data across organizations. The book then delves into data model management for improving data quality and lets you explore Sales features such as products, schedules, quotes, and forecasting capabilities. As you progress, this book will guide you in working with content management to set up and maintain Salesforce content. You'll also master organizing your files and data using reports and dashboards. Finally, you'll learn how to use a combination of automation tools to solve business problems. By the end of the book, you will have developed the skills required to get your advanced administrator credentials.
Table of Contents (27 chapters)
Free Chapter
1
Section 1: Security, Access, and Organization Management
5
Section 2: Data Model Management
7
Section 3: Sales and Service Cloud Applications
10
Section 4: Data and Content Management
13
Section 5: Reports and Dashboards
16
Section 6: Process Automation
22
Section 7: Taking Your Certification Exam

Questions

  1. Australian sales reps keep locking their users on a daily basis. You are located in Spain, and sometimes you are not responsive to the unlocking requests. You have been requested to delegate such tasks to selected users. How do you do this?
    1. Assign the users a profile with the Modify All Data permission
    2. Assign the users a permission set with the object-level permission Edit All on the User object
    3. Enable delegated administration to the selected users
    4. Assign the users the delegated administrator profile
  2. Your organization makes intensive use of API calls to the billing systems, and the communities have a huge number of partner roles. Where should you go to see how these limits are impacting your org?
    1. Setup | Object Limits
    2. Setup | API Usage Limits
    3. Setup | Org Settings | Current Limits
    4. Setup | System Overview
  1. In the last implementation wave for your CRM (Lightning...