Book Image

Salesforce Advanced Administrator Certification Guide

By : Enrico Murru
Book Image

Salesforce Advanced Administrator Certification Guide

By: Enrico Murru

Overview of this book

The Salesforce Advanced Administrator certification extends beyond administrator certification, covering advanced platform features and functions such as configuration, automation, security, and customization. Complete with comprehensive coverage of all these topics and exam-oriented questions and mock tests, this Salesforce book will help you earn advanced administrator credentials. You'll start your journey by mastering data access security, monitoring and auditing, and understanding best practices for handling change management and data across organizations. The book then delves into data model management for improving data quality and lets you explore Sales features such as products, schedules, quotes, and forecasting capabilities. As you progress, this book will guide you in working with content management to set up and maintain Salesforce content. You'll also master organizing your files and data using reports and dashboards. Finally, you'll learn how to use a combination of automation tools to solve business problems. By the end of the book, you will have developed the skills required to get your advanced administrator credentials.
Table of Contents (27 chapters)
Free Chapter
1
Section 1: Security, Access, and Organization Management
5
Section 2: Data Model Management
7
Section 3: Sales and Service Cloud Applications
10
Section 4: Data and Content Management
13
Section 5: Reports and Dashboards
16
Section 6: Process Automation
22
Section 7: Taking Your Certification Exam

Testing using sandboxes

Although a popular meme featuring Chuck Norris states that Testing is for wimps, real men test in production, believe me when I say this is not a good philosophy!

The ability to develop and test in dedicated and safe environments is key to the success of your efforts, whether it's a 1-year project or a 1-day highly intensive bugfix.

Sandboxes give us and our team the chance to work in an isolated place that mimics (more or less) production, where we can make all sorts of custom configurations and developments and test with production data or even train our users. Everything is done with the different kinds of sandboxes at our service.

Sandboxes can be created, deleted, cloned, and refreshed. Moreover, when a new Salesforce platform release is ready (this happens three times a year, with the winter, spring, and summer releases), sandboxes are the organizations...