Book Image

Salesforce Advanced Administrator Certification Guide

By : Enrico Murru
Book Image

Salesforce Advanced Administrator Certification Guide

By: Enrico Murru

Overview of this book

The Salesforce Advanced Administrator certification extends beyond administrator certification, covering advanced platform features and functions such as configuration, automation, security, and customization. Complete with comprehensive coverage of all these topics and exam-oriented questions and mock tests, this Salesforce book will help you earn advanced administrator credentials. You'll start your journey by mastering data access security, monitoring and auditing, and understanding best practices for handling change management and data across organizations. The book then delves into data model management for improving data quality and lets you explore Sales features such as products, schedules, quotes, and forecasting capabilities. As you progress, this book will guide you in working with content management to set up and maintain Salesforce content. You'll also master organizing your files and data using reports and dashboards. Finally, you'll learn how to use a combination of automation tools to solve business problems. By the end of the book, you will have developed the skills required to get your advanced administrator credentials.
Table of Contents (27 chapters)
Free Chapter
1
Section 1: Security, Access, and Organization Management
5
Section 2: Data Model Management
7
Section 3: Sales and Service Cloud Applications
10
Section 4: Data and Content Management
13
Section 5: Reports and Dashboards
16
Section 6: Process Automation
22
Section 7: Taking Your Certification Exam

Defining action groups

So far, we've seen how we can configure a Process Builder so that it's triggered by conditions on the fields of its triggering record. This is the IF part of the tool. Now, we want to talk about the THEN part, that is, the actions that the automation should execute in response to the IF criteria.

Actions are defined in action groups, which can be of two different types:

  • Immediate actions
  • Scheduled actions

The first group is executed immediately when the criteria conditions match.

Scheduled actions are executed after a time frame has been defined and they are only available if the Start the Process setting is set to the following:

  • Only when a record is created
  • When a record is created or edited and the advanced option, Do you want to execute the actions only when specified changes are made to the record? is checked

The time frame can be defined...