Book Image

Salesforce Advanced Administrator Certification Guide

By : Enrico Murru
Book Image

Salesforce Advanced Administrator Certification Guide

By: Enrico Murru

Overview of this book

The Salesforce Advanced Administrator certification extends beyond administrator certification, covering advanced platform features and functions such as configuration, automation, security, and customization. Complete with comprehensive coverage of all these topics and exam-oriented questions and mock tests, this Salesforce book will help you earn advanced administrator credentials. You'll start your journey by mastering data access security, monitoring and auditing, and understanding best practices for handling change management and data across organizations. The book then delves into data model management for improving data quality and lets you explore Sales features such as products, schedules, quotes, and forecasting capabilities. As you progress, this book will guide you in working with content management to set up and maintain Salesforce content. You'll also master organizing your files and data using reports and dashboards. Finally, you'll learn how to use a combination of automation tools to solve business problems. By the end of the book, you will have developed the skills required to get your advanced administrator credentials.
Table of Contents (27 chapters)
Free Chapter
1
Section 1: Security, Access, and Organization Management
5
Section 2: Data Model Management
7
Section 3: Sales and Service Cloud Applications
10
Section 4: Data and Content Management
13
Section 5: Reports and Dashboards
16
Section 6: Process Automation
22
Section 7: Taking Your Certification Exam

Auditing and Monitoring

Let's give our organization monitoring skills a boost. Security is Salesforce's number one concern, and we, as administrators, are the security marshals of our organization. In the previous chapter, we saw how to set up secure access to our records using object permissions and the Salesforce sharing model.

In this chapter, we'll have a look at how you can monitor and audit your organization to ensure that everything is working properly and how you can proactively address any issue with your organization. There are different metrics that we can use to keep an eye on our daily administrator work. We'll have a look at some of them to ensure that your implementation is working correctly.

In this chapter, we'll learn about the following topics:

  • How to delegate some of your administrative tasks—as a sheriff, you need a deputy
  • ...