Professional pushback – dealing with bullies
Matt was working on a project for a healthcare company. A project manager walked in the room, harried, explaining that they had just come from the steering meeting, and the team now had to add more customizations to the web application before it went live. Not only were there more elements to search through, but the new search filters would be sliders, with new requirements for different types of customers. In particular, while the tool had been designed for self-service, the nursing staff would be able to process groups of customers at a time. The project manager said “And we need it by the same date. You’ll need to deal with it.” and walked off.
...Time passes...
Matt becomes a project manager in his own right at the same company, determined to fix what might have gone wrong in the past. That meant evidence-based work, with projects compared to other projects for work effort as well as plans for scope...