Book Image

API Analytics for Product Managers

By : Deepa Goyal
Book Image

API Analytics for Product Managers

By: Deepa Goyal

Overview of this book

APIs are crucial in the modern market as they allow faster innovation. But have you ever considered your APIs as products for revenue generation? API Analytics for Product Managers takes you through the benefits of efficient researching, strategizing, marketing, and continuously measuring the effectiveness of your APIs to help grow both B2B and B2C SaaS companies. Once you've been introduced to the concept of an API as a product, this fast-paced guide will show you how to establish metrics for activation, retention, engagement, and usage of your API products, as well as metrics to measure the reach and effectiveness of documentation—an often-overlooked aspect of development. Of course, it's not all about the product—as any good product manager knows; you need to understand your customers’ needs, expectations, and satisfaction too. Once you've gathered your data, you’ll need to be able to derive actionable insights from it. This is where the book covers the advanced concepts of leading and lagging metrics, removing bias from the metric-setting process, and bringing metrics together to establish long- and short-term goals. By the end of this book, you'll be perfectly placed to apply product management methodologies to the building and scaling of revenue-generating APIs.
Table of Contents (24 chapters)
21
The API Analytics Cheat Sheet

Acquisition

As a user starts to engage with the APIs and starts to make their first API calls, you would start to see sign-up data and usage metrics such as time to first hello world (TTFHW). New user acquisition is a key metric for all teams that are working on growth-related initiatives, such as marketing and developer relations. In the following diagram, you can see the primary acquisition metrics you will learn about in this section:

Figure 11.6 – Product metrics for measuring acquisition

Figure 11.6 – Product metrics for measuring acquisition

In the following sections, we will dive deeper into each of the acquisition metrics.

Daily user sign-ups – new users

The user journey for your APIs begins with users discovering them through social media, blog posts, video tutorials, and so on. However, this can often be a much broader set of audiences that are not at a point of decision-making, where they are ready to start using your APIs. Users who complete the discovery process and start engaging...