Book Image

API Analytics for Product Managers

By : Deepa Goyal
Book Image

API Analytics for Product Managers

By: Deepa Goyal

Overview of this book

APIs are crucial in the modern market as they allow faster innovation. But have you ever considered your APIs as products for revenue generation? API Analytics for Product Managers takes you through the benefits of efficient researching, strategizing, marketing, and continuously measuring the effectiveness of your APIs to help grow both B2B and B2C SaaS companies. Once you've been introduced to the concept of an API as a product, this fast-paced guide will show you how to establish metrics for activation, retention, engagement, and usage of your API products, as well as metrics to measure the reach and effectiveness of documentation—an often-overlooked aspect of development. Of course, it's not all about the product—as any good product manager knows; you need to understand your customers’ needs, expectations, and satisfaction too. Once you've gathered your data, you’ll need to be able to derive actionable insights from it. This is where the book covers the advanced concepts of leading and lagging metrics, removing bias from the metric-setting process, and bringing metrics together to establish long- and short-term goals. By the end of this book, you'll be perfectly placed to apply product management methodologies to the building and scaling of revenue-generating APIs.
Table of Contents (24 chapters)
21
The API Analytics Cheat Sheet

Optimizing for growth

Growth metrics help evaluate an API’s success and growth. These metrics can help identify areas of strength and areas for improvement in the API and can be used to set goals and track progress over time. Growth metrics focus on converting new and potential customers into existing customers. Sales and marketing teams are vital growth drivers at this part of the customer journey. The developer relations team also helps get more people to use your APIs because the content and community they build make it easier for developers to use them. Sales teams often work with larger customers where there are multiple decision-makers, and early customer targeting is managed through tools such as Salesforce, where sales teams track their efforts.

In this early phase of the customer journey, you have a few key indicators of growth that can help you measure your growth efforts. As you shape your APIs’ marketing and sales strategy, measuring product and infrastructure...