Book Image

API Analytics for Product Managers

By : Deepa Goyal
Book Image

API Analytics for Product Managers

By: Deepa Goyal

Overview of this book

APIs are crucial in the modern market as they allow faster innovation. But have you ever considered your APIs as products for revenue generation? API Analytics for Product Managers takes you through the benefits of efficient researching, strategizing, marketing, and continuously measuring the effectiveness of your APIs to help grow both B2B and B2C SaaS companies. Once you've been introduced to the concept of an API as a product, this fast-paced guide will show you how to establish metrics for activation, retention, engagement, and usage of your API products, as well as metrics to measure the reach and effectiveness of documentation—an often-overlooked aspect of development. Of course, it's not all about the product—as any good product manager knows; you need to understand your customers’ needs, expectations, and satisfaction too. Once you've gathered your data, you’ll need to be able to derive actionable insights from it. This is where the book covers the advanced concepts of leading and lagging metrics, removing bias from the metric-setting process, and bringing metrics together to establish long- and short-term goals. By the end of this book, you'll be perfectly placed to apply product management methodologies to the building and scaling of revenue-generating APIs.
Table of Contents (24 chapters)
21
The API Analytics Cheat Sheet

Summary

In this chapter, you learned about user personas and mapping the user journey. Consumers of APIs have a view of the APIs that starts with their discovery of the APIs. Users will go through discovery, evaluation, integration, deployment, and observability stages before you can consider them to have successfully onboarded to your APIs. During this process, team members from different parts of the organization may work together to make decisions and put them into action. As the producer of APIs, it is important that you develop a deep understanding of all the different personas involved in making this buying decision.

Once you identify the various user personas for your APIs, you can work backward from the customer journey to identify their pain points, enabling you to measure exact customer pain points so that you can address them in a prioritized manner. A deep understanding of your users will empower you to communicate with your team and other stakeholders in a consistent...