Book Image

Customer Success with Microsoft Dynamics Sure Step

Book Image

Customer Success with Microsoft Dynamics Sure Step

Overview of this book

Table of Contents (29 chapters)
Customer Success with Microsoft Dynamics Sure Step
Credits
Foreword
About the Author
Acknowledgments
About the Author
Acknowledgments
About the Author
Acknowledgments
About the Reviewer
Acknowledgments
About the Reviewer
Acknowledgments
About the Reviewer
Acknowledgments
www.PacktPub.com
Preface
Index

The Development phase


This is what software companies probably know best: development. It leans most against our business ecosystem of information technology, and therefore we are on home ground. Nothing new under the sun then or is there?

Developers only?

The Development phase is quite often organized as a "developers only" period in time, not infrequently facilitated in the same philosophy. This is where the application consultant's load is reduced significantly, where our development team takes over, and they might even retreat into full isolation at the service provider's premises. Is this the best strategy? It is beyond doubt that the development activities will have a prominent place during this phase. And yes, developers might need to work undisturbed for a while, permitting maximum concentration. But as we have learned from the other phase's organization, there is more to take into consideration.

We need to keep our eyes open for the project life cycle planning and ensure that enough...