Book Image

Customer Success with Microsoft Dynamics Sure Step

Book Image

Customer Success with Microsoft Dynamics Sure Step

Overview of this book

Table of Contents (29 chapters)
Customer Success with Microsoft Dynamics Sure Step
Credits
Foreword
About the Author
Acknowledgments
About the Author
Acknowledgments
About the Author
Acknowledgments
About the Reviewer
Acknowledgments
About the Reviewer
Acknowledgments
About the Reviewer
Acknowledgments
www.PacktPub.com
Preface
Index

About the Reviewer

Mohamed Aamer is a Microsoft Dynamics AX Support Engineer, Global Business Support, EMEA region, Microsoft, in Egypt. In 2013, he was awarded Microsoft Dynamics AX MVP, and he is the first AX MVP in the Middle East and Africa. His main focus is on implementing Microsoft Dynamics AX to fit customers' needs. He uses his time to understand customer business cycles and solve customer business problems through a combination of business process re-engineering and the utilization of the application functionalities. He is a Microsoft Certified Professional (MCP) specialized in financial management and supply chain management. In addition to this, he is also a Microsoft Certified Trainer (MCT).

Mohamed has varied consultation experience in dealing with Microsoft Golden Partners and Microsoft customers. He has worked as a consultant in many industries, such as retail fashion, retail electronics, cement manufacturing, trading, and ready mix. He has carried out multiple implementations of Microsoft Dynamics Retail Management System and Microsoft Dynamics AX in numerous capacities, such as project manager, solutions architect, and lead consultant. His consulting skills are complemented by his business, management, and interpersonal skills.

He is the author of Microsoft Dynamics AX 2012 Financial Management, Packt Publishing, November 2013.

He is also a column author of AX-Excellence at the MSDynamicsWorld.com community, an official blogger at Microsoft Dynamics Community, and a blogger on his own blog www.blog.mohamedaamer.com. He delivers evangelizing sessions to Microsoft Student Partners (MSPs) to introduce Microsoft Dynamics AX and Microsoft Dynamics Sure Step to them. He has been ranked in the top 100 influential people in DynamicsWorld.co.uk for two consecutive years. He has obtained other badges from Microsoft, such as Microsoft Community Contributor (MCC) and Microsoft Dynamics Community Expert.

When not working on complex business processes, he attends live Sufi shows and music concerts.