Throughout this chapter, we saw several aspects as they relate to the Dynamics 365 for Field Service offering.
We started with a look at the classical web interface, which will be deprecated soon, before moving on to the new Unified Interface applications. We saw the two distinct applications available, the Field Service app and the Resource Scheduling app, both accessible from the app drawer.
We looked at three distinct scenarios: the creation of a work order, the scheduling of a work order, and the handling of a work order by a field technician on a mobile device
Finally, we looked at how inventory and purchases are tracked, as part of maintaining the necessary stock of parts for performing service at the customer sites.
The next chapter moves on and looks at the next app available. This is the Dynamics 365 for Project Service.