Book Image

Salesforce Advanced Administrator Certification Guide

By : Enrico Murru
Book Image

Salesforce Advanced Administrator Certification Guide

By: Enrico Murru

Overview of this book

The Salesforce Advanced Administrator certification extends beyond administrator certification, covering advanced platform features and functions such as configuration, automation, security, and customization. Complete with comprehensive coverage of all these topics and exam-oriented questions and mock tests, this Salesforce book will help you earn advanced administrator credentials. You'll start your journey by mastering data access security, monitoring and auditing, and understanding best practices for handling change management and data across organizations. The book then delves into data model management for improving data quality and lets you explore Sales features such as products, schedules, quotes, and forecasting capabilities. As you progress, this book will guide you in working with content management to set up and maintain Salesforce content. You'll also master organizing your files and data using reports and dashboards. Finally, you'll learn how to use a combination of automation tools to solve business problems. By the end of the book, you will have developed the skills required to get your advanced administrator credentials.
Table of Contents (27 chapters)
Free Chapter
1
Section 1: Security, Access, and Organization Management
5
Section 2: Data Model Management
7
Section 3: Sales and Service Cloud Applications
10
Section 4: Data and Content Management
13
Section 5: Reports and Dashboards
16
Section 6: Process Automation
22
Section 7: Taking Your Certification Exam

Questions

  1. You want to hide the shipping address fields of the account object from all of your sales representative users. What do you do?
    1. Configure field-level security to hide fields from sales representative profiles.
    2. Create a permission set to configure field-level security to hide fields.
    3. Assign no layout to the account object.
    4. Change the org-wide default sharing to Controlled by Parent for the Shipping Address object.
  2. You need the sales representative users to be able to do some service-related work. What do you do?
    1. Create multiple profiles and assign them to the sales representative users.
    2. Assign a sales representative profile and the service representative profile to the selected sales representative users.
    3. Use a permission set to enable specific service abilities.
    4. Create a new license and profile to provide the new service features.
  3. You want to give Delete access...