Book Image

ServiceNow: Building Powerful Workflows

By : Tim Woodruff, Martin Wood, Ashish Rudra Srivastava
Book Image

ServiceNow: Building Powerful Workflows

By: Tim Woodruff, Martin Wood, Ashish Rudra Srivastava

Overview of this book

ServiceNow is a SaaS application that provides workflow form-based applications. It is an ideal platform for creating enterprise-level applications, giving requesters and fulfillers improved visibility and access to a process. ServiceNow-based applications often replace email by providing a better way to get work done. This course will show you how to put important ServiceNow features to work in the real world. We will introduce key concepts and examples on managing and automating IT services, and help you build a solid foundation towards this new approach. You will then learn more about the power of tasks, events, and notifications. We’ll then focus on using web services and other mechanisms to integrate ServiceNow with other systems. Further on, you’ll learn how to secure applications and data, and understand how ServiceNow performs logging and error reporting. At the end of this course, you will acquire immediately applicable skills to rectify everyday problems encountered on the ServiceNow platform. The course provides you with highly practical content explaining ServiceNow from the following Packt books: 1. Learning ServiceNow 2. ServiceNow Cookbook 3. Mastering ServiceNow, Second Edition
Table of Contents (39 chapters)
Title Page
Credits
Preface
Free Chapter
1
Module 1
36
Bibliography

Styling pages and widgets


 

This section assumes a basic understanding of HTML and CSS styling.

 

Congratulations, you've just built a functional custom homepage! It looks pretty good, but it feels a little unbalanced since the clocks are so big. Let's make them smaller.

 

To do this, we're going to change some of the grid size class names, and utilize the Page Specific CSS option for the portal. If you click on a clock widget, you'll see a thin blue line around it. If you look carefully, you'll also see not just one, but two dotted blue lined boxes drawn around it. These are the container borders. There are three containers there:

 

 

Select the container surrounding the clock. Once you've selected the correct element, you'll see the word Column at the top-right of the page next to the three icons:

 

Click on the edit icon in the top-right. Not the top-right of the clock widget, but the top-right of the page. You will see a field called CSS class, and select fields denoting size. Set the CSS class...