Book Image

Building Dynamics CRM 2015 Dashboards with Power BI

By : Steve Ivie
Book Image

Building Dynamics CRM 2015 Dashboards with Power BI

By: Steve Ivie

Overview of this book

<p>Dynamics CRM 2015 holds a wealth of information about customers and the sales pipeline, but sometimes leaves users with basic end-user reporting and dashboard options. Power BI is a great new tool for analyzing and presenting data, giving us the ability to dig deeper into the information. With the increased requests for real-time sales analytics, Power BI when connected to Dynamics CRM offers a self-service approach to build, shape, and present data through an easy-to-use interface. The set of features within Power BI will give all users a tool to generate real-time sales productivity reports and dashboards to enhance their sales performance.</p> <p>This book will provide you with the skills you need to learn how to build and present Dynamics CRM 2015 sales dashboards using Power BI. It follows a step-by-step process to build an interactive dashboard by organizing and consolidating datasets, improving the look and feel of graphs, charts, and maps, and enhancing data clarity with filters and slicers.</p> <p>By sequentially working through the steps in each chapter, you will learn how to use the Power BI Q/A functionality to query data in the dashboard, extend the dashboards to the mobile apps for the iPad and Surface, and leverage the pre-built workbook template provided by Microsoft for Dynamic CRM 2015 sales, service, and marketing dashboards.</p>
Table of Contents (18 chapters)
Building Dynamics CRM 2015 Dashboards with Power BI
Credits
About the Author
About the Reviewers
www.PacktPub.com
Preface
Index

Grouping rows


Most of the time, users want to see their summary sales data in individual sales revenue buckets that follow some sort of sales process. An example of this would be to group the sum of multiple rows into one row based on territory and product. The Power BI Designer gives us the tools to do just that.

Here is how it is done:

From the main ribbon on the main Power BI query window, you can group any combination of rows in a dataset. For this book, we will focus on a combination of groupings for territory and product to get summarized data for the sales productivity reports and dashboards.

Here is what we need to do to group a dataset:

  1. First, we will address Group by Territory and Product. In the Group by Territory and Product dataset, navigate to the home ribbon tab in the Power BI Designer and select Group By under the Transform tab:

  2. Once the Group By window appears, use the + or - sign to add the columns you want to group by. Use the Name, Territory, and Status columns for this summary...