Guillermo Barker is an electrical engineer from Universidad de Chile. He is also a CRM consultant and was awarded certifications in Microsoft MCT and MAP last year.
Prior to working as an operations manager at CMetrix, Guillermo spent almost 25 years in service management with a variety of CRM platforms. This experience gave him a wide knowledge about how to design and configure the different capabilities required in implementing a Dynamics CRM and how they can impact user adoption.
Additionally, he has helped many companies with CRM and its installation, deployment, reporting, and configuration. Guillermo is also a trainer at Golden Training and Comunidad CRM (www.comunidadcrm.com). He is a frequent contributor to Comunidad CRM on the Internet and has reviewed the following books for Packt Publishing:
Microsoft Dynamics CRM 2011 Applications (MB2-868) Certification Guide
Microsoft Dynamics CRM Customization Essentials
You can read more about Guillermo at http://www.linkedin.com/profile/view?id=32635763&trk=tab_pro. He blogs at http://www.comunidadcrm.com/guillermobarker/.
Dave Corun is employed at Avanade Inc. in the Dynamics CRM Service department. He possesses extensive skills in ASP.NET, Silverlight, SQL Server, Microsoft Dynamics CRM, performance, and load testing. With 19 years of experience, Dave has led development teams and was the architect of several large web applications before joining Avanade. He was also a senior technical instructor at New Horizons, leveraging his extensive development experience.
Dave is recognized as a thought leader and reviews books related to Microsoft technologies for Manning Publications and Packt Publishing.
Guido Preite is a software engineer and is working with Microsoft Dynamics CRM since 2010. He has extensive experience in implementing Dynamics CRM in several industries, such as packaging, luxury goods, ground engineering, and automotive. Guido is an active member of Dynamics Community and Stack Overflow. He currently works at eCraft Oy Ab, a Finnish Microsoft Gold Certified Partner focused on ERP and CRM solutions. You can find his technical blog at http://www.crmanswers.net/.
In 2015, Guido became the Dynamics CRM MVP.