Book Image

The Salesforce CPQ Implementation Handbook

By : Madhu Ramanujan
Book Image

The Salesforce CPQ Implementation Handbook

By: Madhu Ramanujan

Overview of this book

Salesforce CPQ is innovative software that enables you create better quotes, improve quoting accuracy, and maximize sales and deals. It also provides a quick analysis of profits and losses, helping you improve the overall execution of sales processes, and allows a great deal of flexibility for your prospects, customers, and business partners. The book starts with the Quote-2-Cash business process in Salesforce and shows you how to assess when a business needs to implement CPQ. You’ll then progress to configuring opportunities, quotes, and CPQ products. As you advance, you’ll understand how to define and configure price books, price rules for CPQ quote automation, multidimensional quoting, and more. Next, you'll look at how to configure CPQ guided selling and create package configurations, contracts, and amendments. Later chapters will demonstrate how to perform data migration from a legacy system and the order in which the objects are to be migrated. You’ll also explore CPQ billing and its advantages with the help of different use cases before learning about Industries CPQ and how it is different from standard Salesforce CPQ. Finally, you’ll discover best practices for achieving optimal CPQ performance and avoiding performance bottlenecks. By the end of this Salesforce book, you’ll be able to implement Salesforce CPQ for any business.
Table of Contents (17 chapters)
1
Section 1: Getting Started with Salesforce CPQ Implementation
7
Section 2: The Next Stage of the CPQ Journey
11
Section 3: Advancing with Salesforce CPQ

Configuring products

Products can be configured in Salesforce CPQ as product bundles, Multi-Dimensional Quoting (MDQ) products, subscription products, and usage products. Product configuration depends on the products that your company sells and how you want to price your products. Let's learn about the different product configurations that CPQ offers out of the box and how we can configure and customize them as per the specific business use cases:

  • Product bundles: Product bundles are a collection of products that are sold together. Bundles may include options to choose from; these are like the subproducts. Product options with similar characteristics can be grouped together as features. For example, a laptop can be a bundle with a charger and a mouse as its components. The color and memory can be the options to choose from.
  • MDQ products: Show a fixed-price subscription product in the QLE as one quote line broken into segments. Each segment that is an additional quote...