Book Image

The Salesforce CPQ Implementation Handbook

By : Madhu Ramanujan
Book Image

The Salesforce CPQ Implementation Handbook

By: Madhu Ramanujan

Overview of this book

Salesforce CPQ is innovative software that enables you create better quotes, improve quoting accuracy, and maximize sales and deals. It also provides a quick analysis of profits and losses, helping you improve the overall execution of sales processes, and allows a great deal of flexibility for your prospects, customers, and business partners. The book starts with the Quote-2-Cash business process in Salesforce and shows you how to assess when a business needs to implement CPQ. You’ll then progress to configuring opportunities, quotes, and CPQ products. As you advance, you’ll understand how to define and configure price books, price rules for CPQ quote automation, multidimensional quoting, and more. Next, you'll look at how to configure CPQ guided selling and create package configurations, contracts, and amendments. Later chapters will demonstrate how to perform data migration from a legacy system and the order in which the objects are to be migrated. You’ll also explore CPQ billing and its advantages with the help of different use cases before learning about Industries CPQ and how it is different from standard Salesforce CPQ. Finally, you’ll discover best practices for achieving optimal CPQ performance and avoiding performance bottlenecks. By the end of this Salesforce book, you’ll be able to implement Salesforce CPQ for any business.
Table of Contents (17 chapters)
1
Section 1: Getting Started with Salesforce CPQ Implementation
7
Section 2: The Next Stage of the CPQ Journey
11
Section 3: Advancing with Salesforce CPQ

Configuring product bundles

In this section, let's learn more about product bundles. This will help sales reps enforce business logic for mandatory products, a minimum quantity of a product in a bundle, and so on. For example, when you are selling a laptop, rather than the rep hand-selecting the products one by one, a preconfigured bundle can be selected that includes all the products. Adding a bundle to a CPQ quote adds all the related products automatically. Bundles are a great tool for moving to package or solution-based selling.

There are three types of bundles:

  • Static bundle: These bundles always have the same products. In a static bundle, you want your reps to always sell the products together and they will not have an option to modify anything. A cheese pizza is an example of a static bundle as it will always have the fixed pizza crust, cheese, and tomato sauce.
  • Configurable bundle: In a configurable bundle, some products are predefined, but others can be...