Book Image

The Salesforce CPQ Implementation Handbook

By : Madhu Ramanujan
Book Image

The Salesforce CPQ Implementation Handbook

By: Madhu Ramanujan

Overview of this book

Salesforce CPQ is innovative software that enables you create better quotes, improve quoting accuracy, and maximize sales and deals. It also provides a quick analysis of profits and losses, helping you improve the overall execution of sales processes, and allows a great deal of flexibility for your prospects, customers, and business partners. The book starts with the Quote-2-Cash business process in Salesforce and shows you how to assess when a business needs to implement CPQ. You’ll then progress to configuring opportunities, quotes, and CPQ products. As you advance, you’ll understand how to define and configure price books, price rules for CPQ quote automation, multidimensional quoting, and more. Next, you'll look at how to configure CPQ guided selling and create package configurations, contracts, and amendments. Later chapters will demonstrate how to perform data migration from a legacy system and the order in which the objects are to be migrated. You’ll also explore CPQ billing and its advantages with the help of different use cases before learning about Industries CPQ and how it is different from standard Salesforce CPQ. Finally, you’ll discover best practices for achieving optimal CPQ performance and avoiding performance bottlenecks. By the end of this Salesforce book, you’ll be able to implement Salesforce CPQ for any business.
Table of Contents (17 chapters)
1
Section 1: Getting Started with Salesforce CPQ Implementation
7
Section 2: The Next Stage of the CPQ Journey
11
Section 3: Advancing with Salesforce CPQ

Creating price rules

Price rules are used to update a product's price in quote lines and automate price calculations in CPQ. They are an extension of out-of-the-box CPQ functionality. These rules are helpful for your business when you have products that change in response to the presence of other products in a quote. Price rules allow admins to conditionally update the value of any field (not only the price) in the quote, quote line, or quote line group. Price rules are useful if you need product values to dynamically change based on other products in the quote. For example, if your rep wants to sell two ink cartridges and one printer paper whenever a printer is sold, then a price rule could be created to automatically add two cartridges and one printer paper when a printer is added to the quote. Price rules also can handle dynamically changing data for subscriptions by utilizing MDQ (multi-dimensional quoting). Price rules can also be used in quote templates, which we will learn...