Book Image

Engineering Manager's Handbook

By : Morgan Evans
Book Image

Engineering Manager's Handbook

By: Morgan Evans

Overview of this book

Delightful and customer-centric digital products have become an expectation in the world of business. Engineering managers are uniquely positioned to impact the success of these products and the software systems that power them. Skillful managers guide their teams and companies to develop functional and maintainable systems. This book helps you find your footing as an engineering manager, develop your leadership style, balance your time between engineering and managing, build successful engineering teams in different settings, and work within constraints without sacrificing technical standards or team empathy. You’ll learn practical techniques for establishing trust, developing beneficial habits, and creating a cohesive and high-performing engineering team. You’ll discover effective strategies to guide and contribute to your team’s efforts, facilitating productivity and collaboration. By the end of this book, you’ll have the tools and knowledge necessary to thrive as an engineering manager. Whether you’re just starting out in your role or seeking to enhance your leadership capabilities, this handbook will empower you to make a lasting impact and drive success in your organization.
Table of Contents (24 chapters)
1
Part 1: The Case for Engineering Management
5
Part 2: Engineering
9
Part 3: Managing
15
Part 4: Transitioning
19
Part 5: Long-Term Strategies

Reliability solutions

Reliability solutions include software platforms, configurations, integrations, automation, practices, and procedures. They provide insights, debugging tools, and timely information to engineering teams. Depending on your organization, you may already have access to a wealth of resources to increase reliability, or you may need to chart your own path.

Numerous volumes could be written on approaches and options for instrumenting systems, so here we will give an overview of the concepts for engineering managers to be aware of. These include service objectives, documentation, monitoring, alerting, and service interruption procedures.

Service objectives

If your company operates in a business-to-business context or provides SaaS, you may have specific service-level agreements (SLAs) and service-level objectives (SLOs). SLAs are contracts with customers that outline the performance expectations of a system. SLOs are the specific target ranges of different performance...