Book Image

Growth Product Manager's Handbook

By : Eve Chen
Book Image

Growth Product Manager's Handbook

By: Eve Chen

Overview of this book

In the dynamic landscape of modern product management, professionals face a myriad of challenges, spanning customer acquisition, monetization, user retention, competition, and technical expertise. To overcome these hurdles, this book crystalizes growth strategies that revolve around harnessing the power of data, experimentation, and user insights to drive growth for a product. This handbook serves as your guide to exploring the essential growth product management models and their applications in various contexts, unveiling their role in enhancing revenue performance and customer retention. Along the way, actionable steps will steer you in implementing these models while helping you better understand your users, experiment with new features and marketing strategies, and measure the impact of your efforts, ultimately guiding you to achieve your customer retention and lifetime customer goals. By the end of this book, you’ll have gained advanced insights into growth product management, models, and growth strategies, and when and how to use them to achieve customer-for-life goals and optimized revenue performance.
Table of Contents (19 chapters)
1
Part 1: A User-Centric Management Strategy
5
Part 2: Demonstrating Your Product’s Value
9
Part 3: A Successful Product-Focused Strategy
13
Part 4: Winning the Battle and the War

Guiding Your Clients to the Pot of Gold

In today’s competitive business environment, achieving sustainable growth isn’t just about acquiring customers; it’s about guiding them to unlock the full potential of your product—a journey we often liken to discovering a hidden treasure trove.

The era of product-led growth has ushered in a profound shift in how companies approach customer retention, acquisition, and development (RAD). No longer is it enough to merely acquire customers; instead, the goal is to guide them toward realizing the full potential of your product—a metaphorical pot of gold that awaits both your customers and your business.

In this chapter, we will embark on a journey that places customer success at the forefront of your growth strategy. We’ll explore the essential role of customer success in the context of product-led growth and delve into the strategies, techniques, and skills necessary to lead your customers to that...