Book Image

Growth Product Manager's Handbook

By : Eve Chen
Book Image

Growth Product Manager's Handbook

By: Eve Chen

Overview of this book

In the dynamic landscape of modern product management, professionals face a myriad of challenges, spanning customer acquisition, monetization, user retention, competition, and technical expertise. To overcome these hurdles, this book crystalizes growth strategies that revolve around harnessing the power of data, experimentation, and user insights to drive growth for a product. This handbook serves as your guide to exploring the essential growth product management models and their applications in various contexts, unveiling their role in enhancing revenue performance and customer retention. Along the way, actionable steps will steer you in implementing these models while helping you better understand your users, experiment with new features and marketing strategies, and measure the impact of your efforts, ultimately guiding you to achieve your customer retention and lifetime customer goals. By the end of this book, you’ll have gained advanced insights into growth product management, models, and growth strategies, and when and how to use them to achieve customer-for-life goals and optimized revenue performance.
Table of Contents (19 chapters)
1
Part 1: A User-Centric Management Strategy
5
Part 2: Demonstrating Your Product’s Value
9
Part 3: A Successful Product-Focused Strategy
13
Part 4: Winning the Battle and the War

Answers

  1. Customer retention plays a pivotal role in PLG models as the ability to retain engaged, long-term users and nurture their loyalty directly impacts sustainable revenue and growth trajectories in PLG paradigms. Retention supports stability in user numbers, predictable revenue streams through recurring payments, and amplified network effects stemming from the advocacy of happy users.
  2. Best practices include personalization to cater to user preferences, interactive and gamified tutorials to boost engagement, preemptively addressing common pain points, conveying value to motivate usage beyond sign-up, usage tracking to identify drop-off points, and contextual prompts to guide the next steps.
  3. Cohort analysis involves grouping users based on attributes such as sign-up dates, usage frequency, or features used. By tracking metrics for each cohort over time, growth product managers gain insights into differences in behaviors, needs, and churn risks. They can address cohort...