Book Image

Growth Product Manager's Handbook

By : Eve Chen
Book Image

Growth Product Manager's Handbook

By: Eve Chen

Overview of this book

In the dynamic landscape of modern product management, professionals face a myriad of challenges, spanning customer acquisition, monetization, user retention, competition, and technical expertise. To overcome these hurdles, this book crystalizes growth strategies that revolve around harnessing the power of data, experimentation, and user insights to drive growth for a product. This handbook serves as your guide to exploring the essential growth product management models and their applications in various contexts, unveiling their role in enhancing revenue performance and customer retention. Along the way, actionable steps will steer you in implementing these models while helping you better understand your users, experiment with new features and marketing strategies, and measure the impact of your efforts, ultimately guiding you to achieve your customer retention and lifetime customer goals. By the end of this book, you’ll have gained advanced insights into growth product management, models, and growth strategies, and when and how to use them to achieve customer-for-life goals and optimized revenue performance.
Table of Contents (19 chapters)
1
Part 1: A User-Centric Management Strategy
5
Part 2: Demonstrating Your Product’s Value
9
Part 3: A Successful Product-Focused Strategy
13
Part 4: Winning the Battle and the War

Applying buyer persona profiles in your customer acquisition and customer retention strategy

Understanding customer pain points is vital and must be paired with actionable solutions. An impactful next step is to develop detailed buyer persona profiles that encapsulate key customer segments. With realistic and nuanced personas guiding strategy, businesses can optimize their customer acquisition and retention approaches to establish deeper engagement.

In this section, we will delve into how you can utilize buyer persona profiles to optimize your customer acquisition, development, and retention efforts, attract the appropriate customers, and strengthen customer retention by nurturing existing relationships. By integrating these profiles into your strategies, you can create customized experiences that align with the needs of your customers, foster loyalty, and drive sustainable business growth. The concept of RAD, which stands for Retention, Acquisition, and Development, plays a pivotal...