Book Image

Jira 8 Essentials - Sixth Edition

By : Patrick Li
Book Image

Jira 8 Essentials - Sixth Edition

By: Patrick Li

Overview of this book

This new and improved sixth edition comes with the latest Jira 8.21 Data Center offerings, with enhanced features such as clustering, advanced roadmaps, custom field optimization, and tools to track and manage tasks for your projects. This comprehensive guide to Jira 8.20.x LTS version provides updated content on project tracking, issue and field management, workflows, Jira Service Management, and security. The book begins by showing you how to plan and set up a new Jira instance from scratch before getting you acquainted with key features such as emails, workflows, and business processes. You’ll also get to grips with Jira’s data hierarchy and design and work with projects. Since Jira is used for issue management, this book will help you understand the different issues that can arise in your projects. As you advance, you’ll create new screens from scratch and customize them to suit your requirements. Workflows, business processes, and guides on setting up incoming and outgoing mail servers will be covered alongside Jira’s security model and Jira Service Management. Toward the end, you’ll learn how Jira capabilities are extended with third-party apps from Atlassian marketplace. By the end of this Jira book, you’ll have understood core components and functionalities of Jira and be able to implement them in business projects with ease.
Table of Contents (18 chapters)
1
Part 1: Introduction to Jira
4
Part 2: Jira in Action
9
Part 3: Advanced Jira

Understanding workflows

A workflow is what Jira uses to model business processes. It is a flow of statuses (steps) that issues go through one by one, with paths between the statuses (transitions). All issues in Jira have a workflow applied, based on their issue type and project. Issues move through workflows from one status (for example, Open) to another (for example, Closed). Jira allows you to visualize and design workflows as a diagram, as shown here:

Figure 7.1 – Jira workflow

The preceding diagram shows a simple workflow in Jira. The rectangles represent the statuses, and the arrow lines represent transitions that link statuses together. As you can see, this looks a lot like a normal flow chart depicting the flow of a process.

Also, notice that statuses have different colors. The color of a status is determined by the category it belongs to. There are three categories—To Do (gray), In Progress (blue), and Done (green). Categories help...