Book Image

Jira 8 Essentials - Sixth Edition

By : Patrick Li
Book Image

Jira 8 Essentials - Sixth Edition

By: Patrick Li

Overview of this book

This new and improved sixth edition comes with the latest Jira 8.21 Data Center offerings, with enhanced features such as clustering, advanced roadmaps, custom field optimization, and tools to track and manage tasks for your projects. This comprehensive guide to Jira 8.20.x LTS version provides updated content on project tracking, issue and field management, workflows, Jira Service Management, and security. The book begins by showing you how to plan and set up a new Jira instance from scratch before getting you acquainted with key features such as emails, workflows, and business processes. You’ll also get to grips with Jira’s data hierarchy and design and work with projects. Since Jira is used for issue management, this book will help you understand the different issues that can arise in your projects. As you advance, you’ll create new screens from scratch and customize them to suit your requirements. Workflows, business processes, and guides on setting up incoming and outgoing mail servers will be covered alongside Jira’s security model and Jira Service Management. Toward the end, you’ll learn how Jira capabilities are extended with third-party apps from Atlassian marketplace. By the end of this Jira book, you’ll have understood core components and functionalities of Jira and be able to implement them in business projects with ease.
Table of Contents (18 chapters)
Part 1: Introduction to Jira
Part 2: Jira in Action
Part 3: Advanced Jira

Troubleshooting permissions

Just as with notifications, it can be very frustrating to troubleshoot permission settings. To help with this, Jira also provides a Permission Helper tool to assist administrators with pinpointing settings that prevent users from accessing certain features.

The Permission Helper tool works similarly to the Notification Helper tool. Here’s how you can use it:

  1. Browse to the Jira administration console.
  2. Select the System tab and then the Permission helper option.
  3. Specify the user having access problems in the User field.
  4. Specify the issue to test with.
  5. Select the permission the user does not have (for example, Edit Issues).
  6. Click on the Submit button.

You can see an overview of the process in the following screenshot:

Figure 9.20 – Permission helper page

As shown in the preceding screenshot, the user Alana Grant cannot edit issue DEMO-4 because she does not have the required Internal...