Book Image

Automating Salesforce Marketing Cloud

By : Greg Gifford, Jason Hanshaw
Book Image

Automating Salesforce Marketing Cloud

By: Greg Gifford, Jason Hanshaw

Overview of this book

Salesforce Marketing Cloud (SFMC) allows you to use multiple channels and tools to create a 1:1 marketing experience for your customers and subscribers. Through automation and helper tasks, you can greatly increase your productivity while also reducing the level of effort required in terms of volume and frequency. Automating Salesforce Marketing Cloud starts by discussing what automation is generally and then progresses to what automation is in SFMC. After that, you’ll focus on how to perform automation inside of SFMC all the way to fully running processes and capabilities from an external service. Later chapters explore the benefits and capabilities of automation and having an automation mindset both within and outside of SFMC. Equipped with this knowledge and example code, you'll be prepared to maximize your SFMC efficiency. By the end of this Salesforce book, you’ll have the skills you need to build automation both inside and outside of SFMC, along with the knowledge for using the platform optimally.
Table of Contents (20 chapters)
1
Section 1: Automation Theory and Automations in SFMC
5
Section 2: Optimizing Automation inside of SFMC
11
Section 3: Optimizing the Automation of SFMC from External Sources
17
Section 4: Conclusion

What is a web app?

So, the first question you might have is what is a web application or a web app? A web app is basically some sort of software or program that is run through an active network connection instead of being accessed locally through the operating system of the device. You usually need to access a web application through a web browser, and it's programmed using a client-server (user) modeled structure that provides services through a remote server that is hosted externally.

A great example of a web application includes browser-based email services, such as Gmail or Yahoo mail, as well as things such as your online banking services. This may sound like it is essentially just a dynamic web page, and in all honesty, they are strikingly similar. The easiest way to differentiate the two is that the site would have functionality more closely related to that of a software application or a mobile app. Now that we know what a web app is and what it can do, let's start...