Book Image

Automating Salesforce Marketing Cloud

By : Greg Gifford, Jason Hanshaw
Book Image

Automating Salesforce Marketing Cloud

By: Greg Gifford, Jason Hanshaw

Overview of this book

Salesforce Marketing Cloud (SFMC) allows you to use multiple channels and tools to create a 1:1 marketing experience for your customers and subscribers. Through automation and helper tasks, you can greatly increase your productivity while also reducing the level of effort required in terms of volume and frequency. Automating Salesforce Marketing Cloud starts by discussing what automation is generally and then progresses to what automation is in SFMC. After that, you’ll focus on how to perform automation inside of SFMC all the way to fully running processes and capabilities from an external service. Later chapters explore the benefits and capabilities of automation and having an automation mindset both within and outside of SFMC. Equipped with this knowledge and example code, you'll be prepared to maximize your SFMC efficiency. By the end of this Salesforce book, you’ll have the skills you need to build automation both inside and outside of SFMC, along with the knowledge for using the platform optimally.
Table of Contents (20 chapters)
1
Section 1: Automation Theory and Automations in SFMC
5
Section 2: Optimizing Automation inside of SFMC
11
Section 3: Optimizing the Automation of SFMC from External Sources
17
Section 4: Conclusion

Microservices, assemble!

It's no secret to any of you that business requirements or existing flows can change, sometimes on a daily or weekly basis. As such, development teams are compelled to adapt to changing circumstances by extending new functionality into a given service or by altering its capabilities to meet both existing and new challenges. Unfortunately, it's not always so simple to extend functionality or revise existing solutions within our applications. We may have portions of our code base that are generic but intertwined and dependent on the execution of some other component.

When starting a project, when the focus is narrow, the code base can be very manageable and somewhat self-contained since it should encapsulate all of the base functionality outlined in the discovery process. Over time, additional functionality and components are added such that the code base and build, integration, and test processes can become cumbersome to manage or decouple. With...