Book Image

Jira 8 Essentials - Fifth Edition

By : Patrick Li
Book Image

Jira 8 Essentials - Fifth Edition

By: Patrick Li

Overview of this book

Atlassian Jira enables effective bug tracking for your software and mobile applications and provides tools to track and manage tasks for your projects. Jira Essentials is a comprehensive guide, now updated to Jira 8 to include enhanced features such as updates to Scrum and Kanban UI, additional search capabilities, and changes to Jira Service Desk. The book starts by explaining how to plan and set up a new Jira 8 instance from scratch before getting you acquainted with key features such as emails, workflows, business processes, and much more. You'll then understand Jira's data hierarchy and how to design and work with projects. Since Jira is used for issue management, this book delves into the different issues that can arise in your projects. You’ll explore fields, including custom fields, and learn to use them for more effective data collection. You’ll create new screens from scratch and customize them to suit your requirements. The book also covers workflows and business processes, and guides you in setting up incoming and outgoing mail servers. Toward the end, you’ll study Jira's security model and Jira Service Desk, which allows you to run Jira as a support portal. By the end of this Jira book, you will be able to implement Jira 8 in your projects with ease.
Table of Contents (16 chapters)
Free Chapter
Section 1: Introduction to Jira 8
Section 2: Jira 8 in Action
Section 3: Advanced Jira 8


In today’s world, systems often need to talk to each other to provide a holistic digital experience. While Jira is great at tracking and managing tasks, it is only one of the many systems your users will use on a daily basis to complete their work, so it is important that Jira is able to connect to other systems. If you are running a software engineering team, a good example of this would be integrating Jira with your source control system, such as Atlassian Bitbucket or GitHub, so you can see clearly the branches and code commits that are involved in fixing a bug tracked in Jira.

Of course, you do not want any random systems to connect to Jira, and this is where whitelists comes in. As a Jira administrator, you can specify a list of trusted systems for Jira to connect to, allow those systems to connect to Jira, or both. To whitelist a system, perform the following...