Book Image

Jira 8 Essentials - Fifth Edition

By : Patrick Li
Book Image

Jira 8 Essentials - Fifth Edition

By: Patrick Li

Overview of this book

Atlassian Jira enables effective bug tracking for your software and mobile applications and provides tools to track and manage tasks for your projects. Jira Essentials is a comprehensive guide, now updated to Jira 8 to include enhanced features such as updates to Scrum and Kanban UI, additional search capabilities, and changes to Jira Service Desk. The book starts by explaining how to plan and set up a new Jira 8 instance from scratch before getting you acquainted with key features such as emails, workflows, business processes, and much more. You'll then understand Jira's data hierarchy and how to design and work with projects. Since Jira is used for issue management, this book delves into the different issues that can arise in your projects. You’ll explore fields, including custom fields, and learn to use them for more effective data collection. You’ll create new screens from scratch and customize them to suit your requirements. The book also covers workflows and business processes, and guides you in setting up incoming and outgoing mail servers. Toward the end, you’ll study Jira's security model and Jira Service Desk, which allows you to run Jira as a support portal. By the end of this Jira book, you will be able to implement Jira 8 in your projects with ease.
Table of Contents (16 chapters)
Free Chapter
Section 1: Introduction to Jira 8
Section 2: Jira 8 in Action
Section 3: Advanced Jira 8

Custom field context

System fields, such as resolution, are global across Jira. What this means is that these fields will have the same set of selections for all projects. Custom fields, on the other hand, are a lot more flexible.

Custom field types, such as select lists and radio buttons, can have different sets of options for different projects or different issue types within the same project. This is achieved through what is called a custom field context.

A custom field context is made up of a combination of projects and issue types. When you are working with an issue, Jira will check the project and issue type of the current issue to determine whether there is a specific context that matches the combination. If one is found, Jira will load the custom field with any specific settings, such as selection options. However, if no context is found, the custom field will not be loaded...