Book Image

Jira 8 Essentials - Fifth Edition

By : Patrick Li
Book Image

Jira 8 Essentials - Fifth Edition

By: Patrick Li

Overview of this book

Atlassian Jira enables effective bug tracking for your software and mobile applications and provides tools to track and manage tasks for your projects. Jira Essentials is a comprehensive guide, now updated to Jira 8 to include enhanced features such as updates to Scrum and Kanban UI, additional search capabilities, and changes to Jira Service Desk. The book starts by explaining how to plan and set up a new Jira 8 instance from scratch before getting you acquainted with key features such as emails, workflows, business processes, and much more. You'll then understand Jira's data hierarchy and how to design and work with projects. Since Jira is used for issue management, this book delves into the different issues that can arise in your projects. You’ll explore fields, including custom fields, and learn to use them for more effective data collection. You’ll create new screens from scratch and customize them to suit your requirements. The book also covers workflows and business processes, and guides you in setting up incoming and outgoing mail servers. Toward the end, you’ll study Jira's security model and Jira Service Desk, which allows you to run Jira as a support portal. By the end of this Jira book, you will be able to implement Jira 8 in your projects with ease.
Table of Contents (16 chapters)
Free Chapter
Section 1: Introduction to Jira 8
Section 2: Jira 8 in Action
Section 3: Advanced Jira 8

Workflow and Business Process

In the previous chapters, we learned some of the basics of Jira and how to customize its data collection and presentation with custom fields and screens. In this chapter, we will dive in and take a look at workflows, one of the cores and most powerful features in Jira.

A workflow controls how issues in Jira move from one status to another, as they are being worked on, often passing from one assignee to another. Unlike many other systems, Jira allows you to create your own workflows to resemble your processes.

By the end of this chapter, you will have learned the following:

  • What a workflow is and what it consists of
  • The relationship between workflows and screens
  • What statuses, transitions, conditions, validators, and post functions are
  • How to create your own workflow with the workflow designer
  • How to associate a workflow with projects