Book Image

Jira 8 Essentials - Fifth Edition

By : Patrick Li
Book Image

Jira 8 Essentials - Fifth Edition

By: Patrick Li

Overview of this book

Atlassian Jira enables effective bug tracking for your software and mobile applications and provides tools to track and manage tasks for your projects. Jira Essentials is a comprehensive guide, now updated to Jira 8 to include enhanced features such as updates to Scrum and Kanban UI, additional search capabilities, and changes to Jira Service Desk. The book starts by explaining how to plan and set up a new Jira 8 instance from scratch before getting you acquainted with key features such as emails, workflows, business processes, and much more. You'll then understand Jira's data hierarchy and how to design and work with projects. Since Jira is used for issue management, this book delves into the different issues that can arise in your projects. You’ll explore fields, including custom fields, and learn to use them for more effective data collection. You’ll create new screens from scratch and customize them to suit your requirements. The book also covers workflows and business processes, and guides you in setting up incoming and outgoing mail servers. Toward the end, you’ll study Jira's security model and Jira Service Desk, which allows you to run Jira as a support portal. By the end of this Jira book, you will be able to implement Jira 8 in your projects with ease.
Table of Contents (16 chapters)
Free Chapter
1
Section 1: Introduction to Jira 8
5
Section 2: Jira 8 in Action
11
Section 3: Advanced Jira 8

Summary

In this chapter, we covered how users can search and report on the data they have put into Jira, which is an essential component for any information system. Jira provides a robust search facility by offering many different search options to users, including quick, simple, and advanced searches. You can save and name your searches by creating filters that can be rerun at later stages to save you from recreating the same search again.

Jira also allows you to create configurable reports on projects or results brought back from search filters. Information can be shared with others through a dashboard, which acts as a portal for users to quickly have a glance at the data kept in Jira.

In the next chapter, we will look at the other application in the Jira family, Jira Service Desk, which helps to change Jira into a fully functional service desk with powerful features, such as...