Book Image

Jira 8 Essentials - Fifth Edition

By : Patrick Li
Book Image

Jira 8 Essentials - Fifth Edition

By: Patrick Li

Overview of this book

Atlassian Jira enables effective bug tracking for your software and mobile applications and provides tools to track and manage tasks for your projects. Jira Essentials is a comprehensive guide, now updated to Jira 8 to include enhanced features such as updates to Scrum and Kanban UI, additional search capabilities, and changes to Jira Service Desk. The book starts by explaining how to plan and set up a new Jira 8 instance from scratch before getting you acquainted with key features such as emails, workflows, business processes, and much more. You'll then understand Jira's data hierarchy and how to design and work with projects. Since Jira is used for issue management, this book delves into the different issues that can arise in your projects. You’ll explore fields, including custom fields, and learn to use them for more effective data collection. You’ll create new screens from scratch and customize them to suit your requirements. The book also covers workflows and business processes, and guides you in setting up incoming and outgoing mail servers. Toward the end, you’ll study Jira's security model and Jira Service Desk, which allows you to run Jira as a support portal. By the end of this Jira book, you will be able to implement Jira 8 in your projects with ease.
Table of Contents (16 chapters)
Free Chapter
Section 1: Introduction to Jira 8
Section 2: Jira 8 in Action
Section 3: Advanced Jira 8

The HR project

We have seen the power of workflows and how we can enhance the usefulness of Jira by adapting to everyday business processes. With our HR project, we have already defined two issue types to represent the onboarding and dismissal of an employee; both of these use the same default workflow with two steps, to do and done. So, we will now customize the workflow to represent a real-world HR process.

Our requirements for the business process would then include the following:

  • The New Employee and Termination issue types will use a customized workflow, while the Task issue type will continue to use the existing one
  • For the Termination issue type, we will add two additional steps, one to conduct an exit interview, and one to ensure that all necessary company assets are returned
  • Ensure that only authorized personnel can transition the issue through the various statuses of...