Book Image

Jira 8 Essentials - Fifth Edition

By : Patrick Li
Book Image

Jira 8 Essentials - Fifth Edition

By: Patrick Li

Overview of this book

Atlassian Jira enables effective bug tracking for your software and mobile applications and provides tools to track and manage tasks for your projects. Jira Essentials is a comprehensive guide, now updated to Jira 8 to include enhanced features such as updates to Scrum and Kanban UI, additional search capabilities, and changes to Jira Service Desk. The book starts by explaining how to plan and set up a new Jira 8 instance from scratch before getting you acquainted with key features such as emails, workflows, business processes, and much more. You'll then understand Jira's data hierarchy and how to design and work with projects. Since Jira is used for issue management, this book delves into the different issues that can arise in your projects. You’ll explore fields, including custom fields, and learn to use them for more effective data collection. You’ll create new screens from scratch and customize them to suit your requirements. The book also covers workflows and business processes, and guides you in setting up incoming and outgoing mail servers. Toward the end, you’ll study Jira's security model and Jira Service Desk, which allows you to run Jira as a support portal. By the end of this Jira book, you will be able to implement Jira 8 in your projects with ease.
Table of Contents (16 chapters)
Free Chapter
Section 1: Introduction to Jira 8
Section 2: Jira 8 in Action
Section 3: Advanced Jira 8


Over the years, Jira has grown from a simple bug-tracking system designed for engineers to manage their projects to an all-purpose issue-tracking solution. As it has matured over time, Jira has become more than an application—it has transformed into a platform with a suite of other products that are built on top of it, enabling it to adapt and deliver value to a wide variety of use cases.

The term Jira now refers to a suite of products, including Jira Software, Jira Service Desk, and Jira Core. With this change, each product is more focused on what it does and the value it provides. It is now easier than ever for customers to choose the product best suited to their needs, whether they are running an Agile software development project, a customer support portal, or simply a generic task management system.

In this book, we will cover all the basics of Jira and the core capabilities of each product in the family, along with the add-ons that add additional features to the JIRA platform. Packed with real-life examples and step-by-step instructions, this book will help you become a Jira expert.