Just recently, I had a conversation with the business and IT stakeholders of a big retail chain. This business was evaluating whether to move its business applications to the cloud. It had to face the following questions:
What options are there?
What are the best practices?
Should all applications move to the cloud or only some of them?
What are the pros and cons of private cloud versus public cloud?
The company wanted to understand the integration and deployment options. This element was mainly focused on how to set up a hybrid application infrastructure in order to benefit from cloud services and on-premise.
We've covered all these topics in detail in Chapter 7, CRM Integration Strategies, and Chapter 8, Cloud Versus On-Premise Versus Hybrid – The Deployment of a CRM Platform, but you'll remember that the conclusion was that if a company wants to move completely to the cloud, but not all in one go, the best option is to choose a platform that can provide a hybrid deployment...