Book Image

Microsoft Power Platform Functional Consultant: PL-200 Exam Guide

By : Julian Sharp
Book Image

Microsoft Power Platform Functional Consultant: PL-200 Exam Guide

By: Julian Sharp

Overview of this book

The Power Platform Functional Consultant Associate (PL-200) exam tests and validates the practical skills of Power Platform users who are proficient in developing solutions by combining the tools in Power Platform and the Microsoft 365 ecosystem based on business needs. This certification guide offers complete, up-to-date coverage of the PL-200 exam so you can prepare effectively for the exam. Written in a clear, succinct way with self-assessment questions, exam tips, and mock exams with detailed explanations of solutions, this book covers common day-to-day activities involved in configuring Power Platform, such as managing entities, creating apps, implementing security, and managing system change. You'll also explore the role of a functional consultant in creating a data model in the Microsoft Dataverse (formerly Common Data Service). Moving ahead, you'll learn how to design the user experience and even build model-driven and canvas apps. As you progress, the book will show you how to manage automation and create chatbots. Finally, you'll understand how to display your data with Power BI and integrate Power Platform with Microsoft 365 and Microsoft Teams. By the end of this book, you'll be well-versed with the essential concepts and techniques required to prepare for the PL-200 certification exam.
Table of Contents (34 chapters)
Section 1: Introduction
Section 2: Microsoft Dataverse
Section 3: Power Apps
Section 4: Automation
Section 5: Power Virtual Agents
Section 6: Integrations

Defining topics

Power Virtual Agents works by identifying the subject that the user is asking about and then having a conversation about that subject.

Topics are the main subjects of the conversation. A Power Virtual Agents chatbot can have up to 1,000 topics. Each topic is a separate conversation path. It is the combination of topics in a chatbot that provides a natural conversational flow. You create topics for the tasks or requests that you need your chatbot to respond to.

Topics define the purpose of your chatbot and are the first step in authoring your chatbot.

A topic has two parts:

  • Trigger phrases: The keywords, phrases, or utterances that the user will enter
  • Conversation nodes: How your bot should respond

A topic has its own conversation flow with the bot. When a bot identifies a trigger for a topic, the conversation for that bot is initiated.

Each newly created bot includes predefined user and system topics to help you get started. Clicking on Topics in the Power Virtual Agents...