Book Image

Microsoft Power Platform Functional Consultant: PL-200 Exam Guide

By : Julian Sharp
Book Image

Microsoft Power Platform Functional Consultant: PL-200 Exam Guide

By: Julian Sharp

Overview of this book

The Power Platform Functional Consultant Associate (PL-200) exam tests and validates the practical skills of Power Platform users who are proficient in developing solutions by combining the tools in Power Platform and the Microsoft 365 ecosystem based on business needs. This certification guide offers complete, up-to-date coverage of the PL-200 exam so you can prepare effectively for the exam. Written in a clear, succinct way with self-assessment questions, exam tips, and mock exams with detailed explanations of solutions, this book covers common day-to-day activities involved in configuring Power Platform, such as managing entities, creating apps, implementing security, and managing system change. You'll also explore the role of a functional consultant in creating a data model in the Microsoft Dataverse (formerly Common Data Service). Moving ahead, you'll learn how to design the user experience and even build model-driven and canvas apps. As you progress, the book will show you how to manage automation and create chatbots. Finally, you'll understand how to display your data with Power BI and integrate Power Platform with Microsoft 365 and Microsoft Teams. By the end of this book, you'll be well-versed with the essential concepts and techniques required to prepare for the PL-200 certification exam.
Table of Contents (34 chapters)
Section 1: Introduction
Section 2: Microsoft Dataverse
Section 3: Power Apps
Section 4: Automation
Section 5: Power Virtual Agents
Section 6: Integrations

Defining actions

A chatbot sometimes needs to perform actions on other systems or to retrieve data from other systems. You use Power Automate flows to perform actions. Power Virtual Agents can pass parameters to a Power Automate flow and receive data back from the flow and use that data in the conversation flow. For instance, a chatbot may handle customer order updates and so will use a Power Automate flow to fetch the order's status from the relevant system. In this section, you will learn how to use Power Automate flows from within a chatbot.

To call a Power Automate flow, use the Call an action node and select Create a flowas shown in the following screenshot:

Figure 16.9 – Call an action

Clicking on Create a flow will launch the Power Automate editor using the Power Virtual Agents flow template. There is a Power Virtual Agents connector that you use within a Power Automate flow. If there are Power Automate flows that use the Power Virtual Agents connector...