Book Image

The 3CX IP PBX Tutorial

By : Robert Lloyd, Matthew M. Landis, Matthew M Landis
Book Image

The 3CX IP PBX Tutorial

By: Robert Lloyd, Matthew M. Landis, Matthew M Landis

Overview of this book

Traditional PBX systems have often been expensive and proprietary. With 3CX, you can now create an easy-to-use, complete, and cost-effective phone system on Microsoft Windows. This practical guide offers the insight that a reader needs to exploit the potential that 3CX has to offer.This practical hands-on book covers everything you need to know about designing, installing and customizing 3CX to create an all-inclusive phone system. It takes a real-world approach that walks you through all aspects of 3CX and its features. From installing the software, to backing things up, to understanding what hardware you need – this book covers it all.The 3CX IP PBX Tutorial will take you from knowing very little about VoIP to almost expert level with detailed how-tos on every aspect of 3CX. Starting with the basics, and covering the free version of 3CX as well as the more advanced features of the Enterprise version, you will learn it all.In other words, this book covers numerous topics such as installation and configuration of 3CX, choosing a VoIP Provider, integration of a trunk into 3CX, the commonly used 3CX hardware, and backing up your phone system.
Table of Contents (15 chapters)
The 3CX IP PBX Tutorial
About the Authors
About the Reviewer

Extension groups

Extensions can be grouped for management and viewing purposes. By default, a new extension is not put into any group; also, extensions can only be a part of one group. On the 3CX management console, MANAGEMENT and UNPOWER USER are extension groups. Clicking on the UNPOWER USER extension group will bring you to the Edit Extension Group page, as shown in the following screenshot. The Edit Extension Group page allows you to add extensions to this group. As mentioned earlier, if you add an extension to this group, that was a part of another group, it will lose its membership in the other group.

If we click on the Rights tab, we can see and edit the rights for this group. On this tab, you can select which users are administrators of this group and who can perform operations on calls in this group by clicking on Select Extensions: