Book Image

The 3CX IP PBX Tutorial

By : Robert Lloyd, Matthew M. Landis, Matthew M Landis
Book Image

The 3CX IP PBX Tutorial

By: Robert Lloyd, Matthew M. Landis, Matthew M Landis

Overview of this book

Traditional PBX systems have often been expensive and proprietary. With 3CX, you can now create an easy-to-use, complete, and cost-effective phone system on Microsoft Windows. This practical guide offers the insight that a reader needs to exploit the potential that 3CX has to offer.This practical hands-on book covers everything you need to know about designing, installing and customizing 3CX to create an all-inclusive phone system. It takes a real-world approach that walks you through all aspects of 3CX and its features. From installing the software, to backing things up, to understanding what hardware you need – this book covers it all.The 3CX IP PBX Tutorial will take you from knowing very little about VoIP to almost expert level with detailed how-tos on every aspect of 3CX. Starting with the basics, and covering the free version of 3CX as well as the more advanced features of the Enterprise version, you will learn it all.In other words, this book covers numerous topics such as installation and configuration of 3CX, choosing a VoIP Provider, integration of a trunk into 3CX, the commonly used 3CX hardware, and backing up your phone system.
Table of Contents (15 chapters)
The 3CX IP PBX Tutorial
About the Authors
About the Reviewer

Chapter 7. Enterprise Features

In this chapter, we will cover some of the great enterprise features available in 3CX and some semi-advanced networking topics dealing with remote phones. These features are not available in the free version, so you will have to pay a little for the enterprise license. It's worth it!

This chapter's topics include the following:

  • Remote phones

  • Remote phones using a VPN

  • Networking topics, such as NAT, port forwarding, and configuring a Linksys router

  • Call recording

  • Conferencing

  • Call reporting

  • Faxing

  • Codecs

Remote phones

One of the great features of an IP PBX is the ability to easily connect remote phones to your 3CX IP PBX using existing networking infrastructure. In fact, I find that a very common reason for organizations replacing their existing phone infrastructure is being able to connect remote phones or branch offices with several phones.

There are several ways to connect remote phones to your 3CX IP PBX, such as establishing a hardware Virtual Private Network (VPN...