Book Image

The 3CX IP PBX Tutorial

By : Robert Lloyd, Matthew M. Landis, Matthew M Landis
Book Image

The 3CX IP PBX Tutorial

By: Robert Lloyd, Matthew M. Landis, Matthew M Landis

Overview of this book

Traditional PBX systems have often been expensive and proprietary. With 3CX, you can now create an easy-to-use, complete, and cost-effective phone system on Microsoft Windows. This practical guide offers the insight that a reader needs to exploit the potential that 3CX has to offer.This practical hands-on book covers everything you need to know about designing, installing and customizing 3CX to create an all-inclusive phone system. It takes a real-world approach that walks you through all aspects of 3CX and its features. From installing the software, to backing things up, to understanding what hardware you need – this book covers it all.The 3CX IP PBX Tutorial will take you from knowing very little about VoIP to almost expert level with detailed how-tos on every aspect of 3CX. Starting with the basics, and covering the free version of 3CX as well as the more advanced features of the Enterprise version, you will learn it all.In other words, this book covers numerous topics such as installation and configuration of 3CX, choosing a VoIP Provider, integration of a trunk into 3CX, the commonly used 3CX hardware, and backing up your phone system.
Table of Contents (15 chapters)
The 3CX IP PBX Tutorial
About the Authors
About the Reviewer

Direct Inward Dialing (DID)

It's time for some inbound rules. We currently have four lines on the analog line that we can direct to specific extensions.

The first one we will create is for any call coming in on line 4 to my extension. Click the Create DID button on the top toolbar:

First, we give it a name. Then in the DID/DDI number/mask field, we can put a "*." This tells 3CX to use this for any call. Now we specify line 10003 in the for port identification field.

Next we tell it where to direct the call which, in this case, is extension 100. We want this to happen outside of our office hours, so we can check that box as well, as shown in the following screenshot:

Simple enough, right? Let's create a better one—this rule will inform me that my wife is calling, avoid the receptionist, and go right to my office.

Create a new DID. Now instead of the "*" in the DID mask field, we enter the phone number that we want to use as a filter and apply this to the main line. If it's after hours, I'd...