In this chapter, we covered some of the integration possibilities with 3CX and other systems. We covered how we can use Outlook 2007 to initiate calls in 3CX. We tightly integrated 3CX and a full featured instant message system. We also connected 3CX and a Legacy PBX so that we can slowly phase out the older system. We wrapped up by listing some other integration possibilities.
In the next chapter, we will dig a little deeper into the different hardware that interoperates with 3CX such as phone handsets, PSTN and T1 gateways, ATA devices, and more.