Book Image

MS-700 Managing Microsoft Teams Exam Guide - Second Edition

By : Nate Chamberlain, Peter Rising
Book Image

MS-700 Managing Microsoft Teams Exam Guide - Second Edition

By: Nate Chamberlain, Peter Rising

Overview of this book

Exam MS-700: Managing Microsoft Teams tests your knowledge and competence in the deployment, management, and monitoring of Microsoft Teams features within the Microsoft 365 platform. This book will teach you how to effectively plan and implement the required services using both the Teams admin centre within Microsoft 365 and Windows PowerShell. Throughout the chapters, you'll learn about all the policies relating to messaging, teams, meetings, and more; get to grips with the settings; and explore configuration options that a Teams administrator would encounter in their day-to-day responsibilities. You'll also discover best practices for rolling out and managing Teams services for users within your Microsoft 365 tenant as you explore each objective in detail. By the end of this Microsoft Teams book, you'll have covered everything you need to pass the MS-700 certification exam and have a handy, on-the-job desktop reference guide.
Table of Contents (24 chapters)
Section 1: Plan and Configure a Microsoft Teams Environment
Section 2: Manage Chat, Teams, Channels, and Apps in Microsoft Teams
Section 3: Manage Calling and Meetings in Microsoft Teams
Section 4: Mock Exam and Assessments
Chapter 17: Mock Exam Answers

Chapter 12: Managing Phone Numbers

This chapter will introduce the principles of enabling Microsoft Teams for Public Switched Telephone Network (PSTN) connectivity. You will learn how to choose a PSTN solution, how to order phone numbers, and how to acquire and manage Teams service numbers. These are toll or toll-free phone numbers for services such as audio conferencing, auto attendants, and call queues. We will show you how to configure your organization's emergency addresses in the Teams admin center, manage the phone numbers that have been assigned to users, and configure the available voice settings for your users in Microsoft Teams.

In this chapter, we're going to cover the following topics:

  • Evaluating when to use Calling Plan versus Direct Routing
  • Planning and configuring emergency calling policies
  • Adding, changing, or removing an emergency address for your organization
  • Provisioning and managing organizational phone numbers for users, services...